For Mac Eyes Only – Fun in the Forums

Episode #276

This week on For Mac Eyes Only: Mike and Eric on iOS 6’s Maps Brouhaha, Brian SE 30’s “troubleshooting” tips, iOS Accessibility Updates, CardDAV in Google’s Cloud, Combo Updates All Around!, YAJV (Yet Another Java Vulnerability), iPhone 5…The Musical?, Fixing File Associations, Recovering Accidentally Deleted Email.
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For Mac Eyes Only – Here, You Take the Keys

Episode #274

This week on For Mac Eyes Only: Mike and Gary discuss the State of the Mac Community, AT&T’s Barriers to ASL and FaceTime, Smaller Tablets Wanted?, Keychain Munching Utilities, Sound Forge for Mac, Unseen Jobs, OS X’s Superior Accessibility, Maybe Limited Hardware Upgrades Isn’t New?
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Chit Chat(ting) with Allison and Bart

Be sure to catch NosillaCast #369 this week when Mike joins Allison Sheridan and Bart Busschots in a much-longer-than-Allison-hoped Chit Chat Across the Pond in which we discuss the forte and foibles of Lion’s Auto Save feature.

Check out this week’s episode at NosillaCast #369


The Omni Group: A Community Leader

After Macworld Expo, I often reflect on the Apple community. This event highlights the unique environment Apple has created for its users. There are many key individuals who highlight the community and one such individual is “Senior Statesmen of the Apple Community,” CEO and co-founder of The Omni Group, Ken Case. [Read more…]

My Second Apple Store Opening Experience

Few would that disagree that Apple retail stores seem to inspire enthusiasm few other retail outlets can. I don’t know if it is the Apple brand itself, the beautiful design and attention to detail of the stores, or just the free WiFi, but I have never yet been able to pay a visit to an empty Apple Store!

A new store opening is a particularly special occasion. I was lucky enough to go to the opening of the WestQuay store in Southampton, UK, back in 2007 — but this time, it was the turn of the new Festival Place store in Basingstoke, UK.

This new store is particularly convenient for me, being only a 20 minute train ride away. The peace of mind one gets from knowing that knowledgeable people and repairs are easy to access is particularly important. This is perhaps one of the things that sets the Apple retail store concept apart from other tech retailers — it genuinely is not just about making the sale, it’s about the whole experience, including sales, supporting new and old users, training, learning and repair. [Read more…]